WELCOME!!! Mediquip Surgical 1750 Montgomery Street San Francisco California 94111 U.S.A. PHONE: (800) 951-9989 (US & Canada), or (415) 673-0906 (Int'l) FAX: (800) 952-9989 :(US & Canada), or (415) 292-9986 (Int'l) info@mediquipsurgical.com ORDERING INFORMATION: SHIPMENTS: Domestic orders are shipped via DHL 2-Day Air unless otherwise requested. International orders are shipped via DHL. PAYMENT: We accept American Express, Visa and MasterCard for International orders. We accept Net 15 for US after first order (We require payment by credit card for first order). RETURN & EXCHANGE POLICY: For returns and exchanges, please contact us within 14 days of receipt. All returns and exchanges are subject to the following: 1. Items returned without prior authorization will not be accepted for credit. 2. No product may be returned for credit after 30 days from date of invoice. 3. Contaminated or defective products will be replaced with no freight charge. 4. To receive credit for merchandise which is either not received or damaged upon receipt, please notify us immediately. All prices are in US$. All prices are subject to change without notice. Not responsible for typographical errors. Mediquip Surgical is a division of Next Surgical, Inc.